
Using NPS and USP to Strengthen Your Apparel Brand
Net Promoter Score (NPS): A Tool for Measuring Customer Loyalty NPS is a powerful metric that helps an apparel company gauge customer satisfaction and loyalty. By categorizing customers into promoters, passives, and detractors, you can refine your strategies to retain loyal customers and convert neutral ones into advocates. Unique Selling Point (USP): Why Your Apparel…